Previous Challenge Entry (Level 3 - Advanced)
Topic: Help (02/20/06)
TITLE: I Got Help
By Venice Kichura
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The tone in my cry meant only one thing. Computer troubles.
“Just go to help!” My husband shouted back to me from downstairs.
I needed computer problems about as much as a toothache. Time was running out for my challenge article. It was late Sunday night. Only two more entries and the challenge would be closed. And I’d given up figuring out this quarter’s theme. Not a clue.
Then gazing across the room at my Bible I heard that little inward voice whisper, I’m waiting for you….
“Yeah, Lord, I know,” I said, feeling convicted. “But I’m busy.” Then I reasoned, Blasted computer’s frozen anyway… Maybe I’ll have my time with God while it restarts.
So I crashed my computer, restarted it, and rolled my chair to my prayer corner.
“Here I am, God, ” I said, beginning my quiet time.
After rattling off prayer requests, I flipped to the daily devotional which was Psalm 46.….But before I could even turn to it in my Bible I heard that familiar little “pop” sounding from my computer. A popup message is usually not good news so I scooted back to my desk.
“Norton has detected a virus but cannot fix it.”
"First you freeze up on me. Now this. I pay enough for virus protection. I need to talk to these Norton folks,” I fumed.
Tapping the windows key brought up my start menu where I clicked on my Norton Antivirus program. I couldn’t find a number so I did a Goggle search for Norton. I found their web page but still couldn’t find a phone number. Just a “contact us” link telling me to write an e-mail. Trying once more to find that number, I struck my home key pulling up their homepage, again.
Guess I’ll just have to write them an e-mail, I sighed, glancing at my watch.
Shooting off an e-mail, I returned to my challenge article. Just when I hit the space bar another message flashed on my screen…. …
Not enough memory to run this program.
Trying to close all programs, I tapped the escape key but nothing budged. Next I hit the end key. Still nothing closed. Then alternate, control, delete and presto….The Windows Task Manager window appeared and I ended my programs, one by one.
The familiar “You’ve got mail!” broke into my thoughts as I started to write again. Reading the e-mail from Microsoft I discovered my computer’s overdue for the latest Windows Security Patch.
That’s probably why I got that virus that can’t be healed,I reasoned, remembering the urgency of computer updates.
Just as I started downloading the security patch, my fingers froze as I stared at the next message…..
A fatal exception has occurred!
" Now I’ve killed it!
“Just go to help!” My husband bellows out, again.
After half an hour of selecting numbers from menus and another half-hour of waiting on hold, listening to annoying background music, I finally heard a human voice on the other end. But too bad my high tech guru couldn’t speak English. Yet, somehow we struggled to communicate although we needed an interpreter with my Texas drawl and his middle-eastern accent.
”Computer name?” He asked in broken English.
“Name? I have a good name for it,” I said through clenched teeth.
He calmly explained how to find it by tapping on the windows and break keys, pulling up my “System Properties” window.
I laughed when I saw my husband had named it, “Hercules” after our stubborn boxer.
An hour later I hung up with the tech guy and stared at my half-finished article.
When the next message appeared which was…
You’ve performed an illegal operation, I gave up, feeling more like a criminal than a writer.
Just may have to pass up this week‘s challenge, I thought, shutting down my computer.
Spent, I collapsed and thought how I could have written three challenge articles during the time wasted fixing Hercules.
“Computers….What a pain!”
Computer keys?! That’s it! This quarter’s theme!
Then that little voice inside me whispered, “You’re not that smart….You still need help.”
I turned to my prayer corner and looked up the daily Bible passage which read, “God is our refuge and strength, a very present help in trouble.”*
Calling out to my husband I yelled downstairs, “I’ve got help!”
*Psalm 46:1 (WEB)
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