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Question about payment

PostPosted: Sat Jan 16, 2010 10:56 am
by Amanda1991
I have a question about the payment situation for the Gold Membership. Is there an advantage to using paypal? I'm just wondering why it's the only option for payment, whereas some of the other service packages on Faithwriters have multiple options.

PostPosted: Sat Jan 16, 2010 1:24 pm
by JesusPuppy
The PayPal is the easiest to do I guess, and as Gold in relitively new to the site membership thingy, it may be that the other options have not been added in yet. I am sure someone will correct me if I am wrong.

PostPosted: Sat Jan 16, 2010 9:44 pm
by Amanda1991
That makes sense. I was just wondering why they don't have a regular credit card option. Unless it's because Paypal is automated or something. Anyway, thanks for the comment. :)

PostPosted: Sun Jan 17, 2010 3:37 am
by Deb Porter
Amanda, I'll check with Scott, but although I could be wrong, I suspect it's because credit card billing gets a bit tricky when people's cards expire. We have a lot of "unable to bill" issues with the platinum membership when it comes time to re-bill (due to expired dates on the cards).

With PayPal, the member would be reminded to update their account if it was about to expire. So that alone would make Scott's job a little easier (failure to bill issues have been a major headache in the past).

But that's just me guessing. I will check with him.

Love, Deb

PostPosted: Sun Jan 17, 2010 4:40 pm
by Deb Porter
Just heard back from Scott.

You can pay for your Gold membership by Credit Card, but it's all through PayPal (whether you have a PayPal account or not).

It's just a case of PayPal providing both services now. You can either use your PayPal account for your Gold Membership, or you can just use PayPal to act as the processor of a credit card payment. I'd forgotten PayPal had introduced this service.

When members click through to PayPal, there's a note on the bottom of their page saying "Don't have a PayPal account? Use your credit card or bank account (where available)."

Love, Deb

PostPosted: Mon Jan 18, 2010 12:29 am
by Amanda1991
Thanks Deb! You've been most helpful! :D So, does Paypal or Faithwriters inform you each year as to when they are about to charge your account? I know it's supposed to renew each year unless you cancel so I was just wondering if there's some notification. I'm figuring the answer is probably yes.

PostPosted: Mon Jan 18, 2010 4:06 am
by JesusPuppy
I get a notice when they take a payment, then again when the payment goes through. I have it listed with my bank as to what payments are made and how many, if more show up than what is listed the bank calls me.

I do the monthly payments... I don't think I could have enough in the back if I did yearlys. It would be a lot in one chunk now. monthly isn't so bad.

PostPosted: Mon Jan 18, 2010 5:33 am
by Deb Porter
Amanda, I'm not sure how PayPal works with rebilling (whether they notify you before it's taken out or whether it's after the payment is made). Just in case, it might be worth making a note of the date you signed up and then set it as a reminder (if you use Outlook) about three weeks before it's due to be renewed.

Love, Deb

PostPosted: Mon Jan 18, 2010 10:20 am
by RedBaron
I get an e-mail when payment is made. I've never gotten a renewal notice. It just keeps going.

PostPosted: Tue Jan 19, 2010 4:39 pm
by Amanda1991
K, I guess I'll just have to make sure there's enough money in my checking account for the payment when next year rolls around. That'll be a ways off though. No big deal. I just need to stay on top of it 'cause I keep most of my money in my savings account rather than checking. (But don't tell nobody my money secrets! :P :wink: )

PostPosted: Tue Jan 19, 2010 4:52 pm
by Amanda1991
JesusPuppy wrote:I do the monthly payments... I don't think I could have enough in the back if I did yearlys. It would be a lot in one chunk now. monthly isn't so bad.


Monthly payments probably would be handy. I chose the yearly one though 'cause I like to get it all taken care of at once. Plus you save a few bucks if you choose the yearly payment, and I LOVE savings! :D

PostPosted: Thu Jul 22, 2010 10:27 pm
by tonguethaid
Ok so today I'm playing my "internet inept" card. Yesterday I registered for Gold, and when I got to the final page it said something about an error, so I didn't think it worked, which was fine cause I accidentally entered the wrong billing address.

Now that I check my email it looks like both transactions went through- how do I correct this?? :?

PostPosted: Fri Jul 23, 2010 1:53 am
by Deb Porter
Hi Kara. I just checked your account, and Scott has definitely activated your gold membership. So it's all gone through. You are now officially a gold member. :mrgreen: Welcome!!!

Love, Deb

PostPosted: Fri Jul 23, 2010 2:44 am
by tonguethaid
Thanks Deb!