The Official Writing Challenge
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I've had my share of those run-around phone calls, too! Betcha can't wait to start all over with the "new" plans-should be,!
You poor thing, this was more like a sense of frustration than embarrassment you have nothing to be embarassed about the insurance company should be. Liked the title.
I have had similar over-the-phone frustrations with the techincal help for my computer. You get a different answer from each person you talk to and then finally you get the correct answer and it's quite simple. All the wasted time. I could relate to your problem. Clear writing. Good job.
I think we have ALL been there! I was nodding throughout this. Enjoyed the read!
Oh dear, I agree, you had nothing to be embarrassed about! Glad you finally had a pleasant person to talk to.
As if things aren't difficult enough to figure out without all this on your mind, no wonder your confusion and frustration, but I don't think you had anything to be embarrased over. Great story and read.