Tracey, I'd almost be 100% certain this is a subsidy press. There are some signs.
Biggest one, they contacted you. That's a little unusual for a traditional publisher.
Second thing is their slogan: The Entrepreneurial Publisher for Entrepreneurial Authors.
That gives the impression of a business investment on both sides.
Third thing, they have an open door policy on receiving manuscripts for review. AND they will reply within a fairly short time. That's definitely not a traditional publisher unless they are brand new.
There is mention of editing and design charges in the FAQs. Nothing straight out about it but it's there.
Last of all, they ask the author to contact them by phone when submitting so they can make a close bond with their authors. This is not something a traditional publisher would do. Most manuscripts submitted traditionally are not accepted, so a relationship with a submitting author is unnecessary. But the opposite is true for subsidy press companies.
So I'm fairly confident they are another subsidy press Publisher, which is fine if the author is aware and that's the path they want to go. Not a great path, though.