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Problems putting entries into the FW system

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Moderators: mikeedwards, RedBaron, beaedwards, itsjoanne

trudynewell
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Problems putting entries into the FW system

Postby trudynewell » Thu Jan 12, 2017 2:50 pm

Hello Mike and Bea,

Happy New Year. FW is a great blessing to Mike and I.

This past week we could not get our Challenge entries into the FW system. I even tried to post them this morning into the regular article section. Nothing seems to work. We are not computer oriented, and are closer to the computer challenge category.

Not sure if the problem is with the system, or something we did wrong trying to enter this. Could you have someone walk us through some of the problems there might be - and how we can solve them.

Thanks so much - Trudy

redrockmom
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Re: Problems putting entries into the FW system

Postby redrockmom » Thu Jan 12, 2017 2:54 pm

I got my challenge article through, but all the bold sentences were deleted and the quotation marks were changed...something is afoot...maybe the new server?

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glorybee
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Re: Problems putting entries into the FW system

Postby glorybee » Thu Jan 12, 2017 5:14 pm

trudynewell wrote:Hello Mike and Bea,

Happy New Year. FW is a great blessing to Mike and I.

This past week we could not get our Challenge entries into the FW system. I even tried to post them this morning into the regular article section. Nothing seems to work. We are not computer oriented, and are closer to the computer challenge category.

Not sure if the problem is with the system, or something we did wrong trying to enter this. Could you have someone walk us through some of the problems there might be - and how we can solve them.

Thanks so much - Trudy


There's a 'contact us' link at the bottom of most of the FW pages--please contact Mike Edwards via that link. I've noticed that many of this weeks' entries contain odd characters in place of punctuation, so I suspect that something is awry. Mike usually gets back to people very quickly, and he definitely needs to be made aware of this.
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redrockmom
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Re: Problems putting entries into the FW system

Postby redrockmom » Thu Jan 12, 2017 5:16 pm

Thank you! the strange symbols in my Challenge article are now gone! :thankssign

trudynewell
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Re: Problems putting entries into the FW system

Postby trudynewell » Fri Jan 13, 2017 10:36 am

Hi Michael, Deb and all!

We want to thank you for going the extra mile to help us get our entries in.

I'm still not sure what the problem was. Most have been on our end. The video was helpful - but had nothing to do with what was wrong. Mike and I worked on it last evening. Finally the CNTRL V worked. Didn't submit it - but wanted to see if it would show up.

:thankssign Trudy

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Deb Porter
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Re: Problems putting entries into the FW system

Postby Deb Porter » Fri Jan 13, 2017 10:46 pm

Hi Trudy.

Turns out that it wasn't you. It was a glitch that happened to everyone with the change to a new server. Mike has been catching the glitches as they turn up, but this was one we didn't know about until we came back to the Challenge.

:D

Love, Deb
Deb
FaithWriters' Writing Challenge Co-ordinator
Breath of Fresh Air Press

Breath of Fresh Air Press - a little publisher with a lot of heart

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beaedwards
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Re: Problems putting entries into the FW system

Postby beaedwards » Mon Jan 16, 2017 3:29 pm

Mike is still encountering a random glitch here and there but for the most part the site formatting issues seem to be settling down. Yay - for Michael! And we appreciate everyone's patience during the transition.

Love,
Bea


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